To cancel a direct debit membership with us we do require a months’ notice by completing the form below. This notice begins at the end of the month of which it is received, therefore, for an example if you cancel in January the final payment would be February. Please note that this is providing that the minimum term has been completed on your membership.
In order for you to submit your cancellation please can you complete the below fields:
Once you have submitted your completed cancellation request you will receive an automated email response to confirm that your request has been received and will be processed accordingly. If the criteria has not been met a member of the customer service team will be in contact to advise.
Please retain this email as confirmation that you have submitted a cancellation request. If for any reason we need any further information from you in regards to your cancellation then we will contact you directly.
If you require any further information in addition to the above then please don’t hesitate to contact us on 01480 484278 or email us directly on customerservice@1Life.co.uk