We will collect, use, store or otherwise process any personal information that relates to and identifies you, including but not limited to your name, postal address, e-mail address and any other information collected on registration with the Website and through surveys, to the extent reasonably necessary to provide the services that are available to you through our Website. If you have consented to opt into marketing or/or operational preferences, we may send you by post, e-mail, text message or other means, information about our Website or other services or products, brochures, leaflets and catalogues displaying our products and services, and tell you of promotional offers or conduct market research or update you on operational changes.
If you do not wish to receive this information please update your preferences in any of the ways displayed below:
We process your personal information for the purpose of:
We also gather statistics for the purposes of monitoring Website usage and may provide such aggregate statistical information to third parties. These statistics will not include information that can be used to identify you.
We only hold your personal information for the purposes stated above and only for as long as is necessary for these purposes. We will not hold excessive personal data.
We require consent from Parents/Guardians when collecting data for children (under 16 years old). We will not actively send marketing/operational communications to children. If children wish to make bookings, they would first need parental/guardian consent to use our booking portals.
1Life Management Solutions Ltd has put in place various security measures in accordance with up to date industry procedures as set out in this policy to keep personal data as safe and secure as possible and to protect against unauthorised or unlawful processing and accidental loss, destruction or damage. However the Internet and email are not secure. Your communications may route through a number of countries before being delivered, may be intercepted by third parties and may not always reach the intended recipient – this is the nature of the World Wide Web/Internet. We cannot accept responsibility for any such unauthorised access or loss of personal information that is beyond our control. To the extent that you are accessing this Website from outside the European Economic Area (the EEA) and we are required to transfer personal data about you to countries or territories situated outside the EEA which do not provide adequate data protection legislation in order to provide you with the services you have requested, you consent to such transfer.
We have in place appropriate policies, rules and technical and organisational measures to protect your personal information from unauthorised or unlawful processing, and against accidental loss, destruction of or damage to personal information.
You have the right to:
If you have any concerns regarding potential or actual breaches of your personal data, or if you would like a copy of our Breach Notification Policy please email us at informationsecurity@ 1life.co.uk
You may disable a cookie by activating the setting on your browser which allows you to refuse the setting of cookies. Please be aware that by doing so, you may lose certain features on our Website that require a cookie to work properly e.g. personalised greetings, account preferences. We may use the information collected by the cookie to provide us with various statistics. These statistics will not identify any individuals.
The Google Analytics tracking cookies are being used on this site to gather anonymised information about the demographics of users, including age, gender and interests, based on information collected by Google Advertising cookies. This information would be used for analysis of website traffic to better improve use experience and product offerings online.
Google Analytics cookies will be used to collect information about your browsing on the site, including the pages that you visit, and the actions that you take. This information will be used for Remarketing, in order to better target our advertising towards you.
If you wish to opt-out of these services, we recommend that you use the Google Analytics Opt-Out browser add-on, which can be found at: tools.google.com/dlpage/gaoptout/. This will prevent your data from being tracked by the Google Analytics cookie. If you wish to opt out of personalised advertising and remarketing, you can do this via the Google Ads settings. For more information, please consult the following Google Help article: support.google.com/ads/answer/2662922 If you require information about disabling any cookies on the website please contact us at 1Life Management Solutions Ltd, Potton House, Wyboston, Bedfordshire, MK44 3BA, or for more information generally about cookies go to www.allaboutcookies.org
1Life Management Solutions Ltd is registered as a Data Controller under the terms of the Data Protection Act 1998 and we ensure we comply with the Act.
For further information from us on data protection and privacy or any requests concerning your personal information please write to The Data Protection Administrator, 1Life Management Solutions Ltd, LDH House, St Ives Business Park, Parsons Green St Ives, Cambridgeshire PE27 4AA. You can request a copy of the details we hold about you. Or email informationsecurity@ 1life.co.uk
1Life welcomes the EU General Data Protection Regulation (GDPR) as an important step forward in streamlining data protection requirements across the EU. 1Life will comply with applicable GDPR regulations as a data processor when they take effect on 25th May 2018. Similar to existing legal requirements, compliance with the GDPR requires a partnership between 1Life and our customers in their use of our services. 1Life will comply with the GDPR in the delivery of our service to our customers. We are also dedicated to helping our customers comply with the GDPR. We have analysed the requirements of the GDPR and are working to make enhancements to our systems, contracts, and policies to help support 1Life’s and our customers’ compliance with the GDPR.