Building work on the new £18.8 million leisure and cultural centres in Harpenden is due to start later this month, which will improve and enhance the current offering in the heart of Harpenden.
The first phase of construction work will take place from Monday 29th April and will include the closure of the swimming pools for a period of four weeks.
This closure is required to allow the contractor to separate the section of the building between the existing learner pool and the main pool and changing facilities. A temporary entrance will then be constructed on the main pool side of the wall. This will enable the main pool to remain operational while the new build extension is constructed.
The main pool will then reopen on Monday 27th May and remain so until May 2020. The learner pool will remain closed throughout the rest of the construction period. We have managed to relocate most of the learner pool programme into the main pool programme. Please see more information below.
How long will the pool be closed?
All pool facilities will close on Monday 29th April and re-open on Monday 27th May. The learner pool will remain closed throughout the rest of the construction period. The main pool and health suite will reopen on Monday 27th May.
How long will the Health suite be closed?
The Health suite will be closed for the same period as the main pool for the initial closure from Monday 29th April and reopen on Monday 27th May.
Are there any further pool closures planned for this year?
There are no further closures planned in 2019.
Will my fees be reduced during the closure of the pool as I use the pool/Health suite?
No, we will be offering alternative pool facilities at Westminster Lodge Leisure Centre from Monday 29th April to Sunday 26th May. To access the swimming facilities, you need to take along with your 1Life card and present to the Westminster Lodge reception team.
You will only be able to access Westminster Lodge swimming pool. If you do wish to use their other facilities you will be required to pay for this. Don’t forget you can still use our other 1Life centres across St Albans as normal.
Due to the popularity of the Westminster Lodge Swimming Pools at weekends, open swim sessions are restricted to one hour in both the Teacher and Water Confidence pools. It is important you purchase bands for these sessions and pre- booking is advisable. Please check the Everyone Active website for the swimming pool timetable on https://www.everyoneactive.com/centre/westminster-lodge-leisure-centre/
Can I freeze my membership during the pool closure?
The sports centre will remain open as normal through this short pool closure. You also have access to the other 1Life centres within St Albans as normal and you will have access to Westminster Lodge swimming pool during the closure period. A freeze option will only be available for Fitness membership under the normal injury/illness reasons.
Can I cancel my membership if in a 12-month contract due to the temporary closure of the pool?
As we are offering alternative facilities you will not be able to cancel your membership if in contract.
I have a family membership and my children won’t have access to the pool. What happens to my payments?
We will amend your payments or credit you for the children’s swim lessons. You can also get a copy of the new swim programme from reception at the pool and sport centre. Throughout April staff will be on hand to help answer any questions you may have.
If your children have swim lessons as well, we will be holding a week of catch up sessions commencing the 27th May 2019. Catch up lessons will run from 9am – 11am and 2pm – 4pm.
You can book your catch- up sessions by emailing firstname.lastname@example.org contact the centre during the month of April on 01582 460683.
I normally park at the pool, will this still be open?
Yes, the car park will be open as normal. You can pick up your parking ticket from the sports centre.
Are you planning to close the sports centre/gym at any time during the project?
The sports centre will not close at any point during the pool closure in April/May 2019. We will keep you informed throughout this period. Please see the Council website for further project information www.stalbans.gov.uk
Will you still offer the same facilities when you re-open in May?
No, we will re-open with just the main pool as due to the development the learner pool will no longer be accessible. The café and viewing area will be closed. The entrance to the pool will also change, with our reception area moving to the corridor by the poolside entrance. This temporary reception will be smaller than the current offer and we apologise for any inconvenience this will cause. There will be signage directing you to the new entrance & reception area.
I like to watch my child do swim lessons so where can I do this from?
There will be an area on poolside where you can watch your children. Due to space and safety, this seating area will be limited.
When the pool re-opens, will there be a decrease in price for general swimmers as they do not have the option to use our Learner pool?
We will not be offering a discounted price. Customers will still be able to use the main pool.
How long is the whole project likely to last?
The whole project is scheduled to finish in December 2020 when the new centre is due to open. Please see information on the council website and we will also update you in the centres. https://www.stalbans.gov.uk/
Will Swimming advanced membership (annuals) be refunded for the time of the closure?
You will have the option to use Westminster Lodge or freeze for free. The freeze month will be added to the end date of your annual membership.
Will Swim Only memberships be refunded during the closure?
No, all of our swimmers will have the opportunity to use Westminster Lodge during the closure or you can freeze your membership (access to Westminster Lodge will then not be available).
Will extra time be added onto any 10 for 8 swimming and 5 for 4 health suite subscriptions?
The health suite 5 for 4 packs and swim casual swim packs will have their 3 months expiry increased by 1 month.
What will happen to all of the swimming lessons currently in the learner pool?
All of our swimming lessons will be moved into the main pool with assistants being used in the water for Stage 1 to maintain the quality of the lessons. Some lesson times and teachers may be changed. A copy of the timetable is available from Swimming Pool Reception or on our website https://www.1life.co.uk/Harpenden-sports-centre/swimming/
What will happen with all swimming lesson payments?
We will be holding catch up lessons week commencing 27th May 2019 for that week. Catch up lessons will run from 9am – 11am and 2pm – 4pm. You can book your catch-up sessions by emailing email@example.com or contact the centre during the month of April on 01582 460683. Your swim lessons will be frozen for 3 weeks during the closure of the pool.
Will the catch-up sessions be for all swim lessons?
No, the following classes will not be available during the catch-up week: parent and baby, adult lessons, polo sport, rookie lifeguard and junior/ competitive swim. These will be put on freeze for the 4 week period.
Will we be losing any facilities of the health suite when it re-opens in May?
The health suite will remain the same when we re-open on Monday 27th May 2019.
Will the main pool water temperature increase?
The main pool will remain at 29C.
Will there be a swimming pool band system?
Yes, we will monitor usage and may have to use this system during busy/ peak periods.
If you have any other questions regarding the closure, please email firstname.lastname@example.org
Thank you for your continued support.
1Life Management Solutions